Shipping policy
Shipping Policy
Thank you for visiting and shopping at Virginia Welch Store. The following are the terms and conditions that constitute our Shipping Policy.
1. Order Processing & Cut-off Time
- Handling Time: All orders are processed and prepared for shipment within 1–3 business days (Monday to Friday). [1]
- Order Cut-off Time: Our daily order cut-off time is 5:00 PM (EST) Eastern Standard Time (GMT-05:00). Orders placed after 5:00 PM will begin processing on the following business day. [1]
- Please note that orders are not processed, shipped, or delivered on weekends or public holidays.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. We provide clear and transparent delivery windows: [1, 2]
| Shipping Method | Estimated Transit Time | Shipping Cost |
|---|---|---|
| Standard Shipping | 5–10 business days (Mon-Fri) | Free on orders over $50.00 / $4.99 flat rate for orders under $50.00 |
| Expedited Shipping | 3–5 business days (Mon-Fri) | Calculated at checkout based on destination |
- Note: Delivery delays can occasionally occur due to carrier peak seasons, holidays, or unexpected customs clearance checks.
3. Shipment Confirmation & Order Tracking
- Once your order has been handed over to the carrier, you will receive a Shipment Confirmation email containing your tracking number(s). [1]
- Tracking information will become active and trackable online within 24–48 hours of dispatch.
4. Customs, Duties, and Taxes
- Virginia Welch Store is not responsible for any customs duties, tariffs, or local taxes applied to your package during international transit. All fees imposed during or after shipping are the sole responsibility of the customer.
- All item prices listed on our store are exclusive of taxes. Sales tax (if applicable to your region) will be clearly calculated and itemized at checkout. [1, 2]
5. Incorrect Address Disclaimer
- It is the buyer's responsibility to ensure that the delivery address entered at checkout is completely accurate. Because we strive to speed up our handling time, there is a very narrow window to modify order details.
- If you realize you have provided an incorrect shipping address, please contact us immediately atNainDgamez@gmail.com
6. Lost or Damaged Packages
- If your order arrives damaged, or if your package is lost in transit, please contact our support team immediately.
- Please retain all damaged items and original packaging materials before initiating a claim with us. [1]
7. Contact Information
If you have any further questions or concerns regarding our shipping procedures, please do not hesitate to contact our team: [1]
- Store Name:Virginia Welch Store
- Customer Support Email: NainDgamez@gmail.com
- Operating Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)